Frequently Asked Questions

Why should I have my bin cleaned?

Not only will your bins look and smell clean both inside and out, but because we use biodegradable antibacterial detergent combined with HP water, you will have the peace of mind that they are hygienically clean. We also remove all unwanted creatures living in your bin, and having them cleaned regularly means they are less likely to attract these unwanted pests! We recycle our water which means that there is less impact on the environment than if your where to hose out your own bin and use harmful chemicals. And best of all, no more arguing over who is putting the rubbish out or who has to clean the bin!

How often should I have my bin cleaned?

It really depends on what you put in it!! We recommend starting with a monthly service for domestic customers, then if you feel it requires cleaning more often that’s fine. For commercial customers we are happy to tailor a service to suit your needs.

Do I need to have my recycle bin cleaned?

Again, it depends on what you put in it. Generally it does not get as dirty as your green bin, but milk, beer and wine spillages in our climate are not good, also insects still like to call them home! That’s why when you have your green bin cleaned we will clean the recycle for half price!

Do I need to be home or supply you with water?

No, because our “Wheelie Kleen Machine” is fully self contained and we clean your bin on the day it gets emptied by Clean Away, there is no need for you to be present. This also means that there is minimal disruption to your home or workplace, all we ask is that you leave your bin out and empty until we arrive!! We will also where possible return your bins to there designated area once they are clean!

How do I pay?

We will email you an invoice after the bins are cleaned and you can pay by EFT or using our “stripe “facility, you can also pay for a block of 6 or 12 cleans if this makes it easier or we can set up automated Ezidebit payment.

How do I book?

Simply go to the pricing page and select the service you require and follow the instructions.

Have other questions?

We're so proud to announce that we were the Alcoa Peel business Excellence Awards Winner of 2017, 2018 and 2020!